In remarks delivered at the company's pre-Christmas staff party, Installation Specialists, Inc. CEO, Matt Sprenzel, reviewed the key events and accomplishments of 2013 and announced that an emphasis on broad process improvement will be ISI's chief internal development focus for 2014. Matt reiterated some of those remarks in ISI's January newsletter.
"Expect to see more process improvements at ISI in 2014, with the goal of ensuring the ultimate client experience by smoothly integrating all the elements of our business," Matt said. "We'll support those efforts as needed through information technology initiatives. We'll also focus on shaping a communications program that encompasses marketing, business development, sales and client relations."
For more on this topic, see the Owner's Corner feature in the current ISI Insider.
Among other items, the January issue contains the regular monthly column Career Milestones. Our thanks to installer Ed Pulido on his 21 years of service to ISI and our clients, and congratulations to all the members of our team who celebrated employment anniversaries in December.
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