Taking the Long View Builds Lasting ValueBack in our start-up days, in 1973, ISI installed pallet racking, lockers and lab furniture, did fire restorations and provided a variety of interior and exterior construction services.
As the early modular furniture systems started appearing in Chicago offices, it was clear to ISI's management team that, done right, commercial furniture installation was going to take the kind of professionalism, attention to detail and highly personal customer service that were already ISI's signature.
Furniture installation became our direction and our mission. ISI quickly established itself as the Chicago area’s first full-service office furniture installation firm. Within a few years, the company was converting project-based clients to ongoing accounts and performing churn and other day-to-day facility services as well as major installations for some of Chicago’s biggest names in banking, manufacturing and professional services.
We’re forever grateful to those organizations. They became partners in our growth by allowing ISI to serve them and then holding us to the highest standards of performance. They proved that the right path for ISI was to conduct business in ways that foster long-term client relationships.
Our Vision for the FutureISI continues to take the long view today, firm in our belief that clients find tremendous value in working with people who approach every job with thoughtful confidence, provide complete solutions, deliver quality workmanship every time, and meet their commitments.
Going forward, we will apply product knowledge, training, high-quality workmanship, best practices, great teamwork and exceptional responsiveness to exceed every client's expectations, support every client's success and foster every client's trust and loyalty.
Through the dedication of our staff, consistently excellent performance, and efficiency-enhancing uses of technology, we will expand our national recognition as Chicagoland's premier integrated provider of installation services for commercial furniture, movable walls, millwork, mechanical and manual window shades and other workplace furnishings.
We will place a high priority on making ISI a company where qualified people can build rewarding careers, gain recognition for their contributions to our clients' success, achieve financial growth, and enjoy a desirable balance between personal and professional life.